Extreme Spins

You must be registered with a verified account and meet the legal gambling age in your jurisdiction to receive bonuses. Offers are limited to one person, one family, one residential address, one email address, one telephone number, one payment account, one shared internet connection and one shared computer.

We may refuse to pay winnings to players using disposable email addresses. Holding multiple accounts is prohibited. Creating them to receive bonuses constitutes bonus abuse and may lead to confiscation of funds.

We reserve the right to reduce bonus percentages to 25% when, in our opinion, a player has received disproportionate bonuses relative to the number of deposits made. We may also restrict an individual player’s access to bonuses and promotions at our discretion.

Your total comprises the cash balance and the bonus balance. While a bonus is active, cash is spent first, followed by bonus funds. All winnings during that period enter the bonus balance, including winnings from cash-funded bets.

The general requirement is to wager a bonus 30 times before withdrawal of winnings is possible. Individual promotions may set a different requirement. Only fully completed winning and losing bets count towards it.

Game contributions may vary by promotion. The general contribution rates are below.

Game mechanics can make some titles unavailable during an active bonus. Games with progressive jackpots or other accumulative features cannot be played with bonus funds, and we may exclude individual games at our discretion. Our casino system enforces these restrictions and any exclusions to maintain compliance with our bonus policy.

We continually review and update the bonus-play selection. If a title is unavailable for bonus play, a notification will appear when you launch it. Contact support with questions about individual games.

Under provider rules, bonus rounds and free spins do not participate in jackpot draws. Jackpots require bets with real funds.

With an active bonus, the general maximum bet is 10 EUR or its equivalent in another currency. This also covers purchases of slot bonus games and gamble features after a round ends. A promotion may specify a different maximum.

You can cancel a bonus before the wagering requirements are met by contacting online support or selecting Cancel under Bonuses in your account. If a bonus expires, is lost or is cancelled, its amount and winnings earned while playing with it are deducted from the account. Cash-balance wagers already placed will not be refunded on cancellation. Cancelled or expired bonuses and free spins cannot be returned to your account.

While a bonus remains active, the deposit and bonus are locked by wagering requirements, so the bonus must be wagered or cancelled. Both real-money and bonus-funded bets count towards its wagering. Players may request withdrawal of their deposit amount before completing bonus wagering, with the same removal of the bonus and associated winnings.

Automatic cancellation applies when the game balance is less than 1 EUR or the equivalent in another currency.

You can have only one active bonus at a time and cannot combine it with another promotional offer, except where the specific promotion expressly permits this.

Deposit bonuses are credited immediately after each eligible deposit, using the required promotional code where applicable. If an available deposit bonus does not arrive automatically, contact online support before starting to play. Once you have played with that deposit, we cannot add the bonus.

Using a code for a promotion unavailable to your account prevents you from receiving that offer or any other bonus on the same deposit. If you made a withdrawal before a bonus was credited, that bonus is void.

Minimum risk bets spread proportionate stakes over different outcomes in one hand to create activity with minimal risk. They do not count towards bonus wagering, and we may confiscate the bonus and related winnings. Examples include simultaneous red-and-black roulette bets or player-and-banker baccarat bets.

Equal, zero, close-to-minimum and hedging bets constitute improper play for bonus wagering. If we detect improper play, we may refuse payments or confiscate winnings, or both.

We may assess your play for irregular patterns. Irregular play includes the following examples and is not limited to them.

• A single bet of at least 20% of the received bonus before its wagering requirement is fulfilled.
• Using a gamble or double feature to exceed the game’s maximum bet.
• Making high-value bets solely to increase the balance, then reducing stakes by more than half to complete bonus wagering without meaningfully reducing that balance.
• Simultaneous contradictory bets on sic bo, craps, baccarat or roulette that produce a net-zero wager.
• Systematically placing high stakes on games contributing less than 20% towards wagering, such as video poker, roulette or blackjack, then switching to higher-contribution games such as slots, scratch cards or table poker and betting below the current average bet size.

Where we determine that irregular play techniques have been used, we may withhold withdrawals or confiscate affected winnings, or both, at our discretion. Continued irregular play may lead to disqualification from bonuses and account suspension or blocking. We also retain discretion to restrict account opening in shared computer or shared-environment situations.

To accumulate any progressive mechanics using bonus funds and then continue with real funds after cancelling or losing the bonus is prohibited. We may confiscate winnings gained through this strategy.

We prohibit postponing bonus rounds by leaving a slot when its bonus game appears and returning later to complete it. Resulting winnings may be confiscated. Advantage play also includes postponing a game round, including free spins, until bonus wagering is no longer required or a new deposit has been made. The improper-play payment consequences above apply.

If a group uses the same game strategies and is connected through payment-system type, location, a shared internet connection or other links, we may confiscate bonus funds or deposits, or both, at our discretion.

Using fraudulent strategies, exploiting technical glitches or software errors, or engaging in activity we consider unlawful at our sole discretion can lead to removal of promotion access or cancellation of winnings obtained that way. We may cancel bonuses and winnings obtained through fraud.

If we believe someone is abusing a promotion or may benefit through lack of good faith, we may deny or withdraw promotional benefits, terminate access or block the account. Where we become aware that a player knowingly took a bonus to maximise profit and withdraw it through fraudulent actions, or otherwise attempted improper bonus use, we may immediately confiscate winnings, close the account and refuse payments.

Advantage play is prohibited. By accepting our conditions, you agree that attempted misuse of welcome or other promotions gives us the right to cancel bonuses and confiscate winnings obtained with them in the following circumstances.

• Stolen bank cards were used.
• Chargebacks were initiated.
• Two or more accounts were created to abuse promotions.
• Registration details were inaccurate.
• Documents were fake.
• Other actions capable of harming us occurred.

If we detect these actions, further restrictive measures may include cancelling all winnings obtained in breach of the rules and indefinite restriction of access to the account.

Bonus winnings can be withdrawn only after successful wagering completion and verification checks. Each payout undergoes internal review before confirmation. If it does not pass, we may cancel bonuses or winnings. Accepting the bonus conditions includes agreeing to that review rule.

If our management considers a win worthy of publicity, you agree to participate in the related event we organise. We protect your personal data securely and reserve the right to use only your first name and the first letter of your last name in promotional-result announcements or page content.

Promotion times are specified in CET, except where an offer states another time zone. We may modify, cancel or end a bonus offer at any time without prior notice. You remain responsible for keeping up with changes to the applicable conditions. In all disputed cases, our decision is final. For clarification about an individual promotion, contact our customer support team.

You can play only with sufficient funds in your account. We do not provide loans for gaming. Transfer funds from your personal electronic wallet or account through an available payment system. The maximum deposit amount depends on the method and appears when you select it.

We are not a financial institution or an exchange office. Account funds do not bear any interest, and we do not provide currency conversion, including exchanges between fiat and cryptocurrencies.

Only cards and electronic wallets personally belonging to you may fund your account, and you must lawfully own the money deposited and wagered. The name on the card and the personal details attached to other payment methods must match your registered details. A card-name mismatch may result in account suspension.

Using payment methods belonging to third parties is prohibited. If verification establishes this, winnings are confiscated and the original deposit goes back to the method’s owner. We are not responsible for funds lost through third-party deposits. Bank-wire or cheque withdrawals are payable only to the registered account name.

Deposited money becomes available after a period following confirmation. Withdrawals require all previous deposits to be confirmed. We may carry out additional identity checks when crediting deposits, including a selfie photo with an identity document.

You are fully responsible for supplying genuine verification documents. Fake and inauthentic documents or deliberately false personal details may lead to confiscation of deposits and winnings.

Make at least one deposit before requesting a withdrawal. Deposited funds are for entertainment, and every deposit carries mandatory wagering of 1x as an anti-money-laundering measure. You must place bets totalling that deposit before its funds become withdrawable. Requests made before the corresponding deposit wagering is completed are rejected.

Withdraw to the same payment method used to deposit. Transfers to third parties are never permitted. You are responsible for taxes and fees on winnings under applicable local law. For an active promotion, the bonus cancellation conditions also apply.

We aim to process payments instantly or within one hour, but processing can take longer. Withdrawals are processed Monday through Friday following up to a 48-hour pending state. The Withdrawals area shows estimates for each available payment system.

Bank transfers are paid in EUR and generally take three to ten banking days to process. Withdrawals may carry processing fees at our discretion, and your bank may charge a commission separately.

We may request additional documents when processing payments from any player, including those who play with cryptocurrencies. These may include photographs of your passport or identity card, a utility bill and cards used for deposits, without being limited to those documents. If we consider a win significant, the game provider may need to carry out additional verification of winning bets.

We may call the number in your profile as a necessary part of full account verification, at our discretion. We make reasonable attempts to contact you about a withdrawal. If you do not respond by email or phone within two weeks of requesting it, the withdrawal might be cancelled due to failed verification.

Supplying false or incomplete personal data may lead to payment refusal and account closure, with notification by email. Where necessary, we may pass information about your actions to supervisory authorities. All large or unusual requests require management review and approval.

Bets use funds immediately and cannot be returned or cancelled. For particularly large winnings, we reserve the right to divide the payout into monthly payments.

If a single withdrawal or cumulative lifetime withdrawals reach at least five times your lifetime deposits, management may apply a rule issuing the withdrawal in increments of 5,000 EUR or the currency equivalent. The remaining money returns to your account until you qualify for another withdrawal. Deposits made after the withdrawal request are excluded from this lifetime-deposit calculation.

If a player’s accumulated lifetime deposits are no greater than 200 EUR or the equivalent in another currency, we allow that player to withdraw only up to x10 his last deposit. Any excess is forfeited.

We consider a refund request only when you create it within the first 24 hours after the transaction. The window is 30 calendar days after that transaction if you maintain that another person accessed your account and made the payment. We deduct bonuses and winnings before the refund amount is calculated or any payment is made.

If we or an external payment operator assign a card transaction increased risk status for security or legal reasons, the transaction’s funds return to that card, with notification to the relevant authorities and parties.

Money or bonuses credited by mistake, including technical or human errors, remain our property and are deducted from your account. If you withdraw those funds before the mistake is identified, the erroneously paid amount becomes a debt owed to us, without prejudice to your legal rights. You must notify us immediately by email about an incorrect balance credit.

We may terminate the agreement and your account immediately without notice if we discontinue any or all casinos, believe you breached the agreement, consider your use improper or contrary to its spirit, or for any other reason. On termination, your balance is returned within a reasonable time, subject to our right to deduct amounts owed.

We use specialised tools and practices to detect fraud. Suspected conduct or circumstances that may lead us to close an account and refuse payment include the following, without limiting our policy to this list.

• Collusion with other players or strategies intended to obtain dishonest winnings.
• Fraud against other casinos or payment operators.
• Chargebacks or denial of payments made.
• Creating two or more accounts to impersonate someone else, regardless of purpose.
• Minimal-risk roulette, including equal black-and-red or even-and-odd stakes, or bets covering 25 of 37 numbers.
• Robots or software devices used to play.
• Official bankruptcy in your country of residence.
• Other fraud.

We have the exclusive right to make this decision without giving reasons, and may share information about fraudulent actions with supervisory authorities.

If you make a chargeback, we may recover an amount equivalent to your available account balance to compensate for damage and losses arising from it. We may seek further compensation through the contact channels supplied at registration and close your account or cancel winnings resulting from the action or attempt.

For a suspected fraudulent payment, including stolen credit-card use, we may block the account, reverse payouts, recover winnings, notify authorities and use collection services. We are not liable for unauthorised credit-card use.

We may declare a bet completely or partially invalid where we have grounds to believe any of these circumstances occurred.

• You or accomplices directly or indirectly influenced results for illegal benefit or failed to comply with our rules.
• Fraud directly or indirectly influenced game results.
• Technical failures allowed bets that normal operation would not have accepted.
• Deficiencies, typing errors, technical faults, force majeure or other errors caused bets to be offered, made or accepted.

If a cryptocurrency deposit has an excessively low processing fee and a corresponding blockchain mark, we may confiscate winnings when we judge the transaction or associated play strategy fraudulent at our discretion.

Where system manipulation is suspected or established, we may refuse to process payments to anyone who manipulated or attempted to manipulate it. People caught doing so will be charged with a criminal offence. We may withdraw access to particular games or promotions or restore play to its state before the violation.

If you discover a vulnerability or possible errors in the software, do not exploit them and notify us immediately. Failure to meet either duty gives us the right to full compensation for associated costs, including those caused by a failure to report.

Our proprietary technology identifies fraudulent or unlawful casino use. You must not break into, access, attempt to access or bypass our security measures. If we decide at our sole discretion that you have breached this restriction, we may immediately end access to all our casinos or block your account and inform interested third parties.

Software we consider to have artificial intelligence is prohibited in casino use. We continually monitor for it. If we determine it has been used, we may take any action we consider appropriate, including immediately blocking casino access, closing the account and seizing all monies held there.

If you breach a provision, or we have reasonable grounds to believe you did, we may close your account, refuse winnings and treat those funds as compensation for damages.

We may refuse registration, de-register, exclude or suspend a player at any time, with or without a reason, without an obligation to give advance notice or an explanation. Following de-registration, exclusion or suspension, we may withhold contested funds, including deposits, bonuses and payouts, exclude you from affiliated casinos, set conditions for renewed access and supply information to law enforcement, collection agencies or intra-group databases. You irrevocably authorise these actions.

If you are concerned about your gambling or want a break, self-exclusion lets you temporarily or permanently lock your gaming account. Available minimum periods include a 24 hours cooling-off period, one month of self-exclusion or six months of self-exclusion.

Contact support to activate self-exclusion or change its settings. Your request will be processed promptly. During exclusion your account will be inaccessible, with deposits and bets disabled. We take all reasonable steps to prevent promotional material reaching you and remove accounts self-excluded for responsible-gaming reasons from all marketing and promotional mailing lists.

Self-exclusion cannot be reversed until the chosen period has expired. Your account does not reopen automatically afterwards. Contact support to request reactivation.

Do not open new accounts or try to regain access using different credentials during exclusion. Attempts to bypass it may result in permanent account closure. We make reasonable efforts to prevent new account opening, and you remain responsible for respecting these measures.

We take concerns from family members or close associates seriously, but privacy and data protection mean we can act only on requests from the account holder themselves. If someone else’s gambling concerns you, speak with them directly and encourage them to use the help resources below.

Players can stop promotional communications at any time by adjusting their account settings or contacting support. This includes opting out of promotional email, although we may still send essential information about the Player's account.

Set your limits before playing and track the time and money you spend. Your account dashboard contains your history and transaction records for regular review. Do not chase losses. Take breaks, balance gaming with other activities and avoid gambling while affected by alcohol, upset or depressed. Gambling can be addictive.

There is always a possibility of losing money, and we cannot be held responsible for financial losses from gaming. If we identify patterns indicating problematic behaviour, we may contact you and impose additional restrictions or mandatory cooling-off periods.

Discovery of underage play results in immediate account closure and forfeiture of winnings. Deposits are returned to the original payment method where possible. We encourage parents and guardians to monitor and restrict minors’ access using parental control software and other protective measures.

Borrowing money or selling possessions to fund gambling can signal a problem. Other signs include spending more time or money than you can afford, using gambling to escape problems, anxiety or depression, neglecting work, school or family, hiding gambling activity, feeling restless when cutting down, continuing to recover losses, or feeling guilty afterwards. If these signs affect you or someone you know, we encourage you to seek help immediately.

Gambling Therapy provides free emotional support, advice and counselling in multiple languages. The Responsible Gambling Council offers information about responsible practices and prevention. Gamblers Anonymous is a fellowship sharing experience and support for recovery. GamCare provides free information, advice and support for people affected by problem gambling in the UK. BeGambleAware is an independent charity providing support, advice and information to anyone affected.